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Something went wrong, or have a question? Pick your app, check the FAQ, or write to us directly.

Wasela#

  • App StoreComing soon
  • Google PlayComing soon
Draft
This app’s support section is a draft and will be completed before launch.

Frequently asked questions

How do I delete my account?
In the app, go to Profile → Delete account. Your account, your streak and every server-side record (lesson history, settings, content reports, league membership) are deleted together. This cannot be undone; you can sign up again with the same email, but you will start from scratch.
How do I turn off reminders or change their time?
Go to Profile → Daily reminder. You can change the time there or choose "No reminders". Reminders are scheduled on your device; no notifications are sent from a server. If notification permission is off, you need to turn it on in your phone's settings.
I found a mistake in a lesson. How do I report it?
Tap "Report a content issue" on the lesson screen, pick a reason and add a short note if you like. The report comes straight to us; we compare the text with its source and correct it if needed. Corrections arrive without waiting for an app update.
The recitation audio does not play.
Recitation audio is streamed, so it does not play offline. Your lesson still continues. If it fails while you are online, write to support@vibesapps.co.
My streak or progress is missing.
Your progress belongs to your account and syncs when you are online. Make sure you signed in with the same method as before (Apple, Google or email). If you are on the right account and progress is still missing, write to us.
Can I change my plan?
Yes. Tap Profile → Active plan to switch between the two plans.

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Send an e-mail

Including the app version and your device model helps us sort things out faster.

Paredu#

  • App StoreComing soon
  • Google PlayComing soon
Draft
This app’s support section is a draft and will be completed before launch.

Frequently asked questions

There is no password. How do I sign in?
Paredu does not use passwords. On the welcome screen tap “Hesabım var” (I have an account), enter your email address and type the six-digit code sent to you. If the code does not arrive or expires, tap “Kodu tekrar gönder” (Resend code) on the same screen.
Will I lose my progress if I sign out?
No. “Çıkış yap” (Sign out) on the Profile screen first syncs your progress with the server, then clears progress, streak and lives from this device; your account is kept. Sign in again with the same email and everything comes back. If syncing fails at that moment, the app warns you and lets you decide.
How do I delete my account and data?
On the Profile screen tap “Hesabı ve verileri sil” (Delete account and data) and confirm. Your account, name, email, lesson progress, streak counter and consent records are deleted; there is no waiting period and it cannot be undone. If the server cannot be reached at that moment, the request is saved and completed within 30 days at the latest. Without access to the app, you can delete your account at paredu.vibesapps.co/hesap-sil using an email code.
How do I turn off usage data collection?
Usage events such as starting and finishing lessons or question results are collected only if you give explicit consent. Turn off the “Kullanım verisi” (Usage data) switch under Profile → Gizlilik (Privacy) and no new events are recorded. Your name and email are never written into these events.
How do I turn the daily reminder on or off?
Use the “Günlük hatırlatma” (Daily reminder) switch under Profile → Hatırlatma (Reminder). You get at most one reminder a day, scheduled only on your device; no notifications are sent from a server. If you already did a lesson or review that day, no reminder is scheduled for it.
I ran out of lives. What can I do?
Each wrong answer during a lesson costs one life; you can have up to 5 and each one refills in 30 minutes. Meanwhile you can keep going with review practice, which costs no lives. Lives cannot be bought; the app has no purchases and no ads.

Get in touch

Send an e-mail

Including the app version and your device model helps us sort things out faster.

Aspectly#

  • App StoreComing soon
  • Google PlayComing soon
Draft
This app’s support section is a draft and will be completed before launch.

Frequently asked questions

Why does Aspectly need my exact birth time?
Your rising sign and houses come from the minute you were born, and they carry most of a compatibility reading. If you don't know your birth time, Aspectly won't finish setting up: it tells you so rather than guessing. A birth certificate usually has it.
How many people can I add, and who can see them?
The free version lets you add one person; more require Aspectly Premium. The people you add stay on your account and no other user can see them. You can remove someone with the "Remove" button on their screen.
How do I restore my subscription on a new device?
Sign in with the same account, then tap Profile → "Restore purchases". The same button is on the subscription screen. If Premium shows but full readings stay locked, use "Check again" in Profile.
How do I cancel my subscription?
Profile → "Manage / cancel subscription" takes you to the subscription page in the App Store or Google Play, where you cancel. Deleting your account does not cancel a subscription.
How do I delete my account and data?
Tap "Delete account" in the Profile tab and confirm. Deletion happens immediately and cannot be undone. It removes your birth details, your chart, the people you added, your readings, your guide conversations and your sign-in credentials. If you can't sign in, write to support@vibesapps.co from the email address on the account.
How do I turn off notifications?
In Profile → Notifications you can switch off "Daily Horoscope", "Transit Alerts" and "Weekly Digest" individually. You can also turn off all notifications in your device settings.

Get in touch

Send an e-mail

Including the app version and your device model helps us sort things out faster.

General questions#

For anything not tied to a specific app, write to the same address. support@vibesapps.co